FAQ
Why is my motor running, but the door isn’t traveling up or down?
If your motor is running but the door does not open or close, it likely means the belt, chain, or cable is broken. This is a fairly common problem, and Up & Down Garage Door Services can easily identify and resolve the problem, ensuring your garage door functions properly again.
Why does my garage door reverse back open when I try to close it?
A reversing door often indicates misaligned or dirty safety sensors. Up & Down Garage Door Services can adjust or clean these sensors or address other potential causes like damaged rollers or tracks.
Can garage door openers be repaired?
Yes, most garage door openers can be repaired. Up & Down Garage Door Services specializes in diagnosing and fixing a wide range of opener issues, often saving you the cost of a full replacement.
How do I know if my garage door opener needs to be repaired or replaced?
If your opener is over 10-15 years old, frequently malfunctions or repair costs approach 50% of a new unit's price, replacement might be better. Up & Down Garage Door Services can assess your situation and provide garage door opener repair.
Can you repair any brand of garage door opener?
Up & Down Garage Door Services can repair all major brands of garage door openers. Our technicians are trained and experienced with a wide variety of models and manufacturers.
How long does garage door opener installation take?
A typical garage door opener installation by Up & Down Garage Door Services takes about 2-3 hours. However, this can vary depending on the complexity of the system and any additional features being installed.
Are smart garage door openers worth the investment?
Smart garage door openers offer convenience, enhanced security, and integration with home automation systems. Up & Down Garage Door Services can help you decide if the benefits justify the investment for your specific needs.
What maintenance is required for garage door openers?
Regular maintenance includes lubricating moving parts, checking alignment, and testing safety features. Up & Down Garage Door Services offers maintenance services to keep your opener running smoothly and extend its lifespan.



Billy Mcdaniel
I can wholeheartedly say that the service was very nice. Everyone is so kind and helpful. The fact that the tech repaired everything so quickly and easily makes me happy, but the fact that I was treated so nicely makes things even better.
Marsha Daniels
Your strongest point is your customer approach. I don't even talk about professionalism and skills because they are obligatory. And yours are on the highest level. What I liked the most was your sincere desire to help. The lady I spoke to over the ph...
Jenny Lindsey
One of a kind. It's so troublesome to find someone like you. I tried different companies over a few last years, but none was at least half as good as you. First, I want to mention that talking to a living human being when you're stressed is priceless...
Lana Palmer
Haven't heard one bad word about this company. All my friends recommended them and calling them to replace damaged panels was a win-win.
Johnathan Black
Great to have you hear guys! Thanks for my new door… totally love it!! I will definitely call you again if needed.
Oliver Mitchell
Just got 5 commercial overhead garage doors installed. I believe it to be a great investment into my business and I'm glad I chose you for that task. Truly a great company with a highly professional team. Everything was done pretty quickly and at an ...